Yes. We know that customer service does not stop once the pool is completed. At JSQ Custom Pools. our warranties exceed “industry standards.” We have a structural warranty as well as an extended warranty on our pumps, filters and heaters. Above all else, we want you to be happy with your new investment, so we stand behind our work.
Will my pool overflow when it rains?
It is normal for pools to overflow when it rains.JSQ Custom Pools can install an overflow that drains excess water into your landscape drainage system automatically.
How thick is the gunite?
The gunite is generally 7 to 12 inches thick depending on the area of the pool. There are specific circumstances when the engineer (or plans) may specify the gunite to be thicker.
What heavy machinery will drive on my yard or driveway for access?
The excavator’s ‘bobcat’ & front end loading tractor will pass in and out of your yard 150-300 times to dig the pool. No dump trucks or concrete trucks will typically cross on to your property. Some trades may use the driveway for unloading material from pickups or small flatbed trucks.
How long will it take to fill my new pool?
Generally it takes between twenty-four and forty-eight hours to fill a pool.
When can I put water in my pool and swim?
It depends on the pool finish, with certain surfaces you can swim within 24-48 hours after installation, others require up to 14 days. Ask your JSQ Custom Pools. rep about the ‘swim’ time for the specific surface you choose.
How can I be assured you’re using quality parts and equipment when building my pool?
We use only the best parts and equipment available in the industry. When speaking with our staff, you can learn more specifically about the brands that we use.
Will you support and help maintain my pool after it is completed?
We can suggest a great pool cleaning service to handle your monthly maintenance. We are here when you need us!
Who gets permits and who will set up inspections?
JSQ Custom Pools. pulls all the permits and arranges all necessary inspections.
How long does it take to build a pool?
It generally takes between 7 to 9 weeks from excavation, depending on the size and complexity of your build. This is not including additional landscaping.
How much maintenance does a pool require?
Maintenance of your pool is extremely important. It shouldn’t be labor intensive, but just like you can’t ignore your car, the pool does require some attention. The efficient design of our pools will make your pool maintenance as easy as possible. Timers, chlorine generators and pool cleaners aid you in pool cleaning.
What does a Pool cost?
It depends on the location, condition of soil, size and complexity of features. Other factors depend on various situations and amenities selected.
Does JSQ Custom Pools. offer financing?
Yes, we offer financing!
Do you offer design suggestions that work with the size of my backyard?
Yes! Our staff will help you select the right size, shape and overall layout of the best pool for the area you have to work with. We understand that each home is different and each homeowner’s taste and style will reflect the pool design. We will help you with all of the details, including any add-on options, such as waterfalls and landscaping.
Are you a qualified pool builder?
JSQ Custom Pools is the leader in residential pool construction. We have built many pools throughout Southern California. We take pride in building quality pools without the huge overhead charges that occur with Large Pool Companies. You can check with local professional organizations to research our reputation and workmanship. We are licensed through the California State Licensing Board.